Shipping and Delivery

When will my pants ship?

    Orders are processed and shipped within 3-4 business days; please allow up to 2 weeks for limited edition screenprints. We offer express shipping at checkout for both international and domestic orders. During the holidays, orders may require a few extra days to process and occassionally, couriers experience delays. 

    For any rush orders please reach out to pants@pantsstudios.com for support.

    Holiday Shipping Cutoff Times (to receive by Christmas)
    Domestic
    USPS Ground: Order by December 16th 
    USPS Priority: Order by December 18th 

    International
    USPS Priority Intl: Order by December 8th 
    DHL Express: Order by December 18th 

    Do you offer local pick up in NYC? 

    We no longer offer local pick up but are happy to accommodate Manhattan, Brooklyn and Queens with messenger service. Please reach out to pants@pantsstudios.com to arrange your order. 

    Do you ship internationally? 

    Yes; with exception to the following countries: Cuba, Iran, North Korea, Sierra Leone, South Sudan, Myanmar, Crimea Ukraine. 

    Note regarding international shipments and international delivery times:  

    If applicable, orders made outside of the US may be subject to tax and customs fees or duties, payable upon arrival with your local courier. In addition, you may be required to directly communicate with your local courier offices depending on import needs based on your shipping country. Please check with your local customs resources for more information. At times customs clearance procedures may cause a delay in estimated shipping times. We cannot mark shipments as gifts and are not responsible for duties owed. If you have any questions or need support, please email pants@pantsstudios.com. 

    My package was marked as "Delivered" but I can't find it. 

    Occasionally USPS will mark orders as delivered before actually delivering it. This happens more often during the holiday season but in many cases it arrives the next day or is being held at your local post office.

    If it doesn't show within a week of being marked delivered, please reach out and we are happy to arrange a replacement. 

    Returns and Refunds 

    All sales are final but if you order arrives damaged or is lost in the mail, please reach out and we are happy to send a replacement order.Â