When will my pants ship?
Hey pants shoppers, all orders ship from NYC on Tuesdays and Fridays via USPS.
Do you ship internationally?
Yes. Pants is a worldwide operation.
Note regarding international shipments and international delivery times:
If applicable, orders made outside of the US may be subject to tax and customs fees. Please check with your local customs for more information. At times customs clearance procedures may cause a delay in estimated shipping times.
My package was marked as "Delivered" but I can't find it. Can you help me, Pants?
I can help and I will. Occasionally USPS will mark orders as delivered before actually delivering it. This happens more often during the holiday season but in many cases it arrives the next day or is being held at your local post office.
If it doesn't show within a week of being marked delivered, please let me know and I'll get you a replacement as soon as possible.
Returns and Refunds
All sales are final but if you order arrives damaged or is lost in the mail please let me know and I'll make sure it's replaced or refunded as soon as possible.